Working with Needham Laser

For over 50 years, The Needham Group has provided the highest levels of service to clients, while creating a positive, productive environment for employees. We have the skills of a large company and the agility of a small one. This allows us to be nimble in the areas where we stand out.

Our salaries and rewards are some of the most competitive around. We work hard to offer varied and exciting careers. We know it takes smart individuals to make the best team. Join us and you will work with people who will support you, share their knowledge and experience, and want to learn from you.

Current Vacancies

1. Technical Service & Support Engineer – Whitchurch, Shropshire

Annual Salary: £28,000 – £35,000 depending on experience

Overview

Needham Laser Technologies Limited is a specialist in the supply, installation and support of industrial laser marking and engraving systems in the UK. Due to recent growth, we are looking for a Technical Service & Support Engineer to service the increasing installed base and to support continuous development plans.

This role provides a fantastic opportunity to become an integral member of our technical team and to contribute to the long-term development and success of the company.

Full training will be provided.

Key Responsibilities:

Whilst mostly field based (which may be area specific), some days will be spent in our technical headquarters in Whitchurch Shropshire.

Technical Support (in the field)

  • Visit customers to perform routine service and maintenance check-ups.
  • Respond to call outs to repair faulty systems.
  • Provide customer training on our systems.
  • Conduct on site installations, and occasionally demonstrations and trials.

Technical & Sales Support (in office)

  • Commissioning and preparation of laser marking systems prior to site visits.
  • Preparation of appropriate equipment prior to scheduled installations or demonstrations.
  • System repairs.
  • Continuous development and training; latest software updates, hardware updates.
  • Production of customer samples
  • Customer demonstrations.

Skills, Qualifications & Experience Required:

To be successful the candidate you will be ambitious and looking for an opportunity to build and shape your career within our family-owned, dynamic and modern company.

  • Technical experience (laser marking and engraving systems an advantage)
  • Technical agility; mechanical, electrical, electronics, pneumatics, hydraulics, computer hardware and software
  • Good IT skills
  • Willingness to learn
  • Initiative, enthusiasm and enterprise
  • Excellent communication and people skills
  • Excellent planning and organisational skills
  • The ability to build relationships with customers quickly
  • Trustworthiness and discretion when handling confidential information
  • Enjoy networking and meeting new people
  • Full clean driving license
  • Prepared to travel around the UK

Hours of Work and Benefits:

  • Full time position
  • Pension
  • Long service holiday allowance
  • Excellent working environment and atmosphere
  • Successful, friendly, family owned business

The company is committed to providing a supportive, friendly, ‘no blame’ environment in which its staff can be proud of their outputs and fulfil their ambitions.  We provide an exceptional level of loyalty and respect and provide an enjoyable and rewarding place to work.  Committed to never-ending improvement, we are dedicated to creating unequivocal excellence in everything we do and everything we produce.

For more information or to apply, please email your CV to [email protected]

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2. Electronics Engineer – Whitchurch, Shropshire

Annual Salary: £28,000 – £35,000 depending on experience

Overview

Needham Laser Technologies Limited is a specialist in the supply, installation and support of industrial laser marking and engraving systems in the UK. Due to recent growth, we are looking for a Electronics Engineer to assist and test to component level and to support our exciting future plans.

This role provides a wonderful opportunity to become an integral member of our technical team and to contribute to the long-term development and success of the company.

Your rewards:

  • Pension
  • Long-service holiday allowance
  • Excellent working environment and atmosphere
  • Successful, friendly, family owned business

Full training will be given in this company that is going through exciting developments.

Your Role:

This role will be based at our technical headquarters in Whitchurch Shropshire, although occasional travel to other sites may be required.

Technical & Sales Support (At Base)

  • Some assembly, mainly product testing of prototypes during the new product development process
  • Product testing, fault-finding and diagnosis will be down to component level (rather than just board level) and you will be working from schematics
  • This will generally be on new prototypes, but may be on customer rejections to assist the service department
  • Be able to work with, and escalate, any issues. Propose and advise the necessary changes to rectify (i.e. design, manufacturing, assembly, quality-related issue)
  • Some embedded C programming, mostly fixes to current product but could be some development of new products
  • PCB schematics and board layout changes and new designs using CAD

About you:

To be the successful candidate you will be ambitious and looking for an opportunity to build and shape your career within our family-owned, dynamic and modern company.

  • Strong practical electronics background (analogue and digital)
  • Experienced gained within a product development + test environment
  • Can read schematics and use them to test, fault-find and diagnose issues with units
  • Competent with hand tools for soldering, testing (i.e. multi-meters, oscilloscopes) and product assembly
  • Understanding of mains voltage products advantageous
  • Some C programming experience particularly with 8-bit PIC devices beneficial
  • Experience entering designs into a CAD package
  • We don’t mind your educational background in electronics. It might be ONC/HNC, or maybe you have been to University and gained a B.Eng

The company is committed to providing a supportive, friendly, ‘no blame’ environment in which its staff can be proud of their outputs and fulfil their ambitions.  We provide an exceptional level of loyalty and respect and provide an enjoyable and rewarding place to work.  Committed to never-ending improvement, we are dedicated to creating unequivocal excellence in everything we do and everything we produce.

For more information or to apply, please email your CV to [email protected]

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3. Technical Sales Person – Whitchurch, Shropshire

Annual Salary: Competitive + Commission

Overview

Needham Laser Technologies Ltd. has vacancies open for Technical Sales Representatives across the country.
 
Needham Laser Technologies is a leader in the manufacture, distribution, sales and service of innovative laser equipment with a forward-thinking mindset. The role involves technical-consultative selling and is responsible for both new business and account management. The ideal candidate will have proven sales experience and relish the chance to excel in this autonomous field sales position. Sales experience can be in any industry, personality and excellent people skills is key and a must.
 

Key Responsibilities

  • Hands-on consultative / technical sales role with responsibility for generating new business via converting leads to sales in order to increase the installed base

  • Managing projects from conception to completion

  • Manage the turnover of our existing customer base via account management

  • Ensuring sales targets, budgets and KPIs are met

  • Provide samples and technical demonstrations of equipment with the support of a technical team

  • Support and contribute to the development and delivery of commercial and sales strategy to drive the business forward in terms of growth, revenue and profits

  • Identify opportunities to expand the product range and target markets

  • Monitor economic indicators, and industry trends and provide feedback to R&D team

  • Experience updating and maintaining records on a CRM system

Skills, Qualifications & Experience Required

  • Ambitious and motivated, able to work under own initiative

  • Good level of spoken and written English language skills

  • Ideally have previous experience in a customer/client environment

  • UK driver’s license

Hours of Work and Benefits

  • Full-time position

  • 28 days holiday + long service holiday allowance

  • Excellent working environment and atmosphere

  • Competitive pay

For more information or to apply, please email your CV to [email protected]